Refund Policy

Last updated: 29 Dec 2025

At Sri Ganesh Ambulance Services, we aim to provide transparent and fair service practices. This Refund Policy explains the conditions under which refunds may be issued for ambulance services.

1. Service Charges

Ambulance service charges are based on factors such as distance, type of ambulance, medical equipment required, and urgency of service. Charges are communicated at the time of booking or dispatch.

2. Cancellation Before Dispatch

If a service request is cancelled before the ambulance has been dispatched, a full or partial refund may be issued depending on administrative or processing costs, if any.

3. Cancellation After Dispatch

If the ambulance has already been dispatched or has covered a certain distance, refunds may not be applicable. In such cases, charges will be adjusted based on distance traveled and resources utilized.

4. No-Show or Non-Availability

If the patient or requester is unavailable at the pickup location or provides incorrect details resulting in service disruption, no refund will be issued.

5. Emergency Situations

Due to the nature of emergency medical services, refunds are generally not applicable once the service has commenced, except in exceptional circumstances at the sole discretion of Sri Ganesh Ambulance Services.

6. Service Failure

In the rare event that we are unable to provide the confirmed service due to internal reasons, an eligible refund will be processed after review.

7. Refund Processing

Approved refunds, if any, will be processed through the original payment method or an alternative method as agreed. Refund timelines may vary depending on the payment mode.

8. Changes to This Policy

Sri Ganesh Ambulance Services reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.

9. Contact Us

For any questions regarding this Refund Policy, please contact us:

Sri Ganesh Ambulance Services
Phone: 9059190157